Pricing

One fixed monthly cost. No per-minute surprises.

Priced by your call volume and the workflows you want handled — never by headcount. Run your real numbers below, book a short demo, and we’ll quote your practice a single monthly figure.

Payback

See what Casey is worth to your practice.

Most practices are net positive inside month one. Run your own numbers rather than taking ours — no email required.

900

Your phone system can usually export this in a couple of clicks.

22%

The industry average for a busy single-location practice sits near 20–25%.

$320

Use your average production per visit, not lifetime value.

$899

Set this to a monthly figure you would consider — we quote to your call volume, not headcount.

Estimated net monthly gain

$0

After your subscription, from recovered calls alone.

Calls currently missed0
Appointments recovered0
Recovered revenue$0
Staff time returned0 hrs
Return on spend0%

Estimates only, and deliberately conservative. Assumes about 30% of missed calls carry appointment intent, only half of those are permanently lost (the rest ring back), and Casey answers 94% of what currently goes unanswered. Staff time assumes Casey handles roughly 70% of call volume at about 3.5 minutes per call. Your results will differ — we will model your actual call data on the demo.

30 minutes · no obligation · we’ll model your actual call data and quote your practice.

What’s included

Everything Casey handles — sized to your practice, not sold in tiers.

One plan, shaped around your call volume and the workflows you want live. Start with the essentials or run the entire front desk.

Appointment booking, rescheduling, and cancellations
SMS confirmations, reminders, and follow-ups
After-hours and overflow coverage
Insurance verification and new patient intake
Prescription refill triage and routing
Outbound recall and waitlist backfill
Clinical documentation written to the chart
EHR / PMS integration — single or multi-location
20+ languages
Custom escalation and routing rules
Portfolio-level reporting for groups and DSOs
Live human escalation, always
Full onboarding and configuration
Unlimited staff dashboard seats
Every call recorded and transcribed
Live human escalation, always
HIPAA-ready infrastructure and BAA
No per-seat charges, ever
Month-to-month — cancel any time
Weekly tuning for the first 90 days

Pricing FAQ

The commercial questions.

How is pricing structured?
A one-time onboarding fee covers setup and configuration, then a single fixed monthly fee based on your call volume and the workflows you want live. No per-seat pricing, no per-minute surprises, and no charge for staff dashboard access. Book a demo and we’ll quote your practice a number.
Is there a long-term contract?
Standard plans are month-to-month. Groups and DSOs usually prefer an annual agreement for the volume pricing, but it is not required.
What happens if we exceed our call volume?
Nothing breaks and no call gets dropped. We flag it and talk to you about the right plan — we do not bill surprise overages.
How quickly does this pay for itself?
Most practices are net positive inside the first month. A single recovered hygiene appointment or new patient usually covers a meaningful share of the monthly fee — our ROI calculator lets you run your own numbers.
Will this replace our front desk staff?
That is not what we sell and not what happens. Casey takes the routine phone volume so your staff can look after the patients in the building. Practices tell us the job gets better, not scarcer.
What if it does not work for us?
Month-to-month plans cancel with 30 days’ notice and we hand back your call data and transcripts on request. We would rather you leave cleanly than stay unhappy.

Live in 10 business days

Your next patient is calling right now.

See Casey answer, book, and document a real call in a 20-minute demo — using your scheduling rules, not a canned script.

Book a Demo ROI